Subhra Bhowmik
Customer Success| Account Management | Renewals | Customer Retention
- Role
- Customer Success Manager at PowerSchool
- Location
- Bengaluru, KA, IN
- LinkedIn followers
- 500 followers
About Subhra Bhowmik
With 9 years of experience in Customer Success, Account Management and Team leadership, I specialize as a Customer Success Account Manager in the B2B SaaS space, particularly in HR tech. I help organizations maximize the value of their software, driving adoption, retention, and growth. Skilled in managing enterprise accounts and resolving complex challenges, I focus on building strong, long-term customer relationships. I am passionate about bridging the gap between product and client success to deliver meaningful business outcomes.
Experience
Customer Success Manager
Feb 2021 — Present · Bengaluru, IN
PeopleAdmin, a PowerSchool company is a cloud based Talent Management SaaS solution- Manage a portfolio of Enterprise and select SMB accounts across North America, with a total book value of $10.5M in annual recurring revenue (ARR)- Responsible for renewals, retention, customer engagement and drive revenue growth - Build and maintain strong relationships with C-level stake holders, Be the voice of the customer- Identify upsell opportunities. Work with cross-functional teams ( Sales, Product, services) to improve customer health and product efficiency-
Education
Madras Christian College
Master's degree, Physics, Electronics
2012 — 2014
Madras Christian College
Bachelor's degree, Physics
2009 — 2012
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