Subhasish Chowdhury
MBA with 20 Yrs experience with across the verticals of Business Development/ Training & Customer service
- Role
- Training Manager at The Billionaire Chronicle
- Location
- Kolkata, IN
- LinkedIn followers
- 500 followers
About Subhasish Chowdhury
MBA with career spanning over 20+ years in Customer Service, Leadership, L&D and Service Quality. A B.Com Graduate with Post Graduation Diploma in Marketing & Training Development from NIIMS ( Pune).Worked with Multinationals like TELSTRA, AMWAY, SPICE TELECOM, VODAFONE in the field of Marketing & Training & Development.Last Assignment was with MODICARE as Regional Training Manager • Founder of \"THE IMPACT\" Knowledge = Power THE IMPACT Specializes in helping you identify people and process challenges that may be preventing your organization from achieving optimal results. We take a collaborative approach to create a tailored strategy for success. Our goal is to partner with you to assess, envision, develop and execute powerful training that increases productivity, improves performance and inspires continuous focus on excellence through a wide range of learning solutions. THE IMPACT- Knowledge is Power believes in creating “Infinite Ideas Beyond Excellence” at all levels of management by inculcating 3P’s: Passion, People Orientation and Performance Orientation.
Experience
Training Manager
Feb 2017 — Present · Kolkata, IN
Training Customer Service Staff across Industry on Selling Skills, Customer Service Skills • Giving Presentation to Corporate to Develop Business.• Coach and mentor sales team members as required and ensure resolution of any field issues• Deciding monthly training calendar, Branch coverage & Productivity of sales Team • Execution of the training plan for New Employee. Training need identification Gap between present & desired state.• Identification of business challenges.• Module Creations
Education
National Institute Of Management
MBA
2003 — 2007
National Institute Of Management
MBA
2006 — 2008
National Institute of Management
MBA Diploma
2008 — 2010
Calcutta University
B.Com (Hons)
1989 — 1993
Calcutta University
B.Com (Hons)
1990 — 1992
Skills
- Customer Service
- Staff Training
- New Business Development
- Training & Development
- Sales Management
- Training Delivery
- Customer Relations
- Business Planning
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