Subhankar Satapathy

About Subhankar Satapathy

Working in various application in financial domain along with unix etl scheduling jobs for the production servers.Monitoring, Application Support, patches movement and data base activity in application.Providing daily operational support and maintenance for core application infrastructureProactively monitor the information technology allows teams to understand how services are performing, along with identifying potential areas of risk. Monitoring can apply to applications, networks, security, computers and Data centers. Operationally, proactive monitoring provides a view into the health and status of IT services.Assist clients in optimizing their use of the application platform via workflow guidance or by identifying automation, proactive monitoring, and integration opportunitiesDefine follow-through and action plans to case resolutionManage customer support cases on a daily basis

Experience

1. Application Support Analyst

   Tata Consultancy Services

   Apr 2021 — Present

   Currently i am working as L1 lead and also L2, Approval of change and Problem management verifying the access for the task that mentioned in changed and also perform the change for patching activity and migration activity.Worked as part of Operation Support team for Credit Suisse involving various Production Issues, Release Management and Outage calls.•Handled end-to-end IT Operations and successful delivery of quality solutions to meet the standards for business excellence.Monitoring the Jobs and alerts and getting the RCA for failures and late alerts such as pending for files or disk util or high CPU or trigger waiting from mainframe or middleware end. Setting up the sandbox in production environment and troubleshooting the batch failures from GUI end as well as server end. Perform proactive event management. Analysis of the production behavior to catch abnormal patterns.

Education

• Krupajala Engineering College

  Bachelor of Technology (B.Tech.), Mechanical Engineering

  2008 — 2012