Subhangee Das Gupta
Innovate. Inspire. Impact.
- Role
- Subject Matter Expert at Capital One
- Location
- Pune District, MH, IN
- LinkedIn followers
- 500 followers
About Subhangee Das Gupta
Results-driven and dedicated professional with over 4.5 years of experience in fraud operations and customer service, currently excelling as a Subject Matter Expert. Proven track record in coaching, training delivery, and driving key business outcomes such as AHT optimization and NPS improvement. Skilled in performance analysis, quality enhancement, and process efficiency. A strong team player and communicator with a passion for developing talent, building high-performing teams, and contributing to a culture of growth, accountability, and operational excellence.
Experience
Subject Matter Expert
Dec 2024 — Present · Pune, IN
Education
BSS
Commerce
2013 — 2015
Calcutta University, Kolkata
Bachelor of Arts - BA, English, Political Science, Journalism
2016 — 2019
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