Subhan Amjad
Software Tester Power Bi Developer @UK Management College
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WORK HISTORY
Software Tester Power Bi Developer @UK Management College
Manchester, GB
Handled a high volume of IT support requests each month, regularly resolving issues on the first attempt and helping to significantly improve overall user satisfaction.•Provided day-to-day support and administration across Microsoft 365 platforms like Entra ID, Intune, Exchange, and SharePoint, contributing to better license usage and cost savings through regular reviews.•Took responsibility for maintaining IT systems across several office locations, helping to cut down system outages and keep network availability consistently high.•Improved the system for tracking IT equipment using SharePoint, which helped keep asset records accurate and easy to manage.•Set up and configured a wide range of hardware including PCs, laptops, and networking gear to support new starters and office upgrades.•Wrote internal guides and documentation to help users solve common problems independently, which reduced the number of repeated support requests.
EDUCATION
The Manchester Metropolitan University
Foundation Year, Foundation Cyber Security
Salford City College Group
BTEC , Construction and the built environment
Sheffield Hallam University
Bachelor's degree, Computer Software Engineering
ABOUT SUBHAN AMJAD
Computing Graduate | IT Technician | Future Software EngineerI’ve worked as an IT Technician, supporting users and solving problems daily — which taught me adaptability, communication, and calm under pressure. Alongside that, I’m building my coding and software skills, aiming to grow into a software engineering role where I can make a real impact.Always learning. Always curious.
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