Subham Das
Senior WFM Scheduling and Reporting Analyst || Lean six Sigma white belt || NICE IEX || Assemble || Salesforce || Genesys || Ameyo
- Role
- Senior Wfm (Scheduling & Rta) at WNS
- Location
- Gurugram, HR, IN
- LinkedIn followers
- 500 followers
About Subham Das
With over 3.5 years of hands-on experience in Workforce Management (WFM), I specialize in…
Experience
Senior Wfm (Scheduling & Rta)
Jan 2025 — Present · Gurugram, IN
As a Senior WFM at WNS, I specialize in optimizing workforce management strategies, with a strong focus on scheduling and real-time analysis. My role involves ensuring operational efficiency by aligning resources with demand, analyzing real-time performance, and driving improvements in service levels.
Education
ISBM University
Bachelor's degree, Art/Art Studies, General
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