Subham Singhania
CX Altgraaf (Alternate Fixed Income Product)| Ex Defy (YC-S21)|EX Walrus | EX Swiggy | EX HSBC
- Role
- Customer Service Manager at Altgraaf - Powered By Ai Growth
- Location
- Bengaluru, KA, IN
- LinkedIn followers
- 500 followers
About Subham Singhania
Results-driven Customer Success Manager with 8 years of comprehensive experience across Customer Success, Social Media Escalation Handling, KYC, Compliance, and Operations. Skilled in building and nurturing client relationships, resolving high-impact issues, and driving customer retention and satisfaction. Strong background in Root Cause Analysis (RCA), process improvement, and regulatory adherence. Proven ability to lead cross-functional initiatives, manage crisis situations on digital platforms, and streamline operations. Continuously seeking challenging roles to drive business growth and enhance customer experience.
Experience
Customer Service Manager
Altgraaf - Powered By Ai Growth
Apr 2024 — Present · Bengaluru, IN
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