Subham Dey

About Subham Dey

matriculation from Vivekananda English school scoring 79% in ICSE boards.Intermediate from Ramakrishna mission English school scoring 68% in ISC boards.Currently doing graduation taking BCA (Bachelor\'s in Computer Application) as subject from Netaji Subhash University Pokhari Jamshedpur.

Experience

1. Packaged Application Development Associate

   Accenture in India

   Aug 2023 — Present · Kolkata, IN

   As part of the project SUS at Accenture, I work in close collaboration with Navitaire (an Amadeus company) to support and enhance global airline reservation systems used by over 40 leading airlines across the world.Key Responsibilities:Serve as the primary Database Administrator (DBA) managing mission-critical SQL Server environments supporting global airline operations.Collaborate directly with Navitaire and client teams to resolve operational challenges and ensure system stability.Perform routine and emergency maintenance activities including patching, backup/restore, and performance tuning.Support system upgrades, infrastructure migrations, and environment refreshes with minimal downtime.Deliver data services such as large data transfers, replication, and ad-hoc query support.Participate in incident management, RCA investigations, and implementation of long-term fixes.Contribute to continuous improvement by automating routine DBA tasks and optimizing monitoring and alerting processes.Technologies & Tools: SQL Server, SSMS, Windows Server, PowerShell, Actifio/VDP, SCOM, Grafana, ServiceNow

Education

• Netaji Subhas University

  Bachelor's in Computer Application, Computer Science

  2020 — 2023