Subham Chatterjee
SRE | Infrastructure Automation | Ansible, Python, Shell, PowerShell | Generative AI in SaaS | AWS & Azure | Terraform | Open to Relocation/Remote
- Role
- Infra Managed Service Analyst at Accenture
- Location
- Gurugram, HR, IN
- LinkedIn followers
- 500 followers
About Subham Chatterjee
I’m a Site Reliability Engineer with ~4+ years of experience in infrastructure automation, cloud operations, and reliability engineering — now expanding into GenAI-driven saas solutions for proactive infrastructure management.Currently working on a GenAI-based SaaS tool that automates detection, classification, and resolution of common infrastructure issues — reducing MTTR and enhancing overall system resilience.I bring hands-on experience in Ansible, Shell, PowerShell, and Python, along with experience managing hybrid cloud environments (AWS & Azure), OS patching, and incident remediation.
Experience
Infra Managed Service Analyst
May 2023 — Present · Gurugram, IN
Working on a GenAI-based SaaS platform for infra automation – automating detection and resolution of common infra issues using LLMs.Developing and maintaining Ansible playbooks and Python scripts for OS patching, service restarts, disk cleanup, and permission fixes.Automating workflows across Linux and Windows servers using Shell and PowerShell.Integrating automation into CI/CD pipelines (Jenkins/Azure DevOps) and monitoring tools (CloudWatch, Prometheus).Collaborating with ML teams to optimize GenAI workflows with real-world infra issue patterns.Reduced manual infra ticket handling by ~60% and improved SLA compliance via proactive fixes.
Education
Vinoba Bhave University
B.Tech, Electronics and Communications Engineering
2015 — 2019
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