Subhajeet Guha
Customer Success Manager at Esri India
- Role
- Manager, Customer Success at Esri India
- Location
- Mumbai, IN
- LinkedIn followers
- 500 followers
About Subhajeet Guha
Now a days GIS in emerging along with the IT industries all over the world. We are changing our visions towards GIS, in terms of any survey, any Data Management, Or Facility projects. Let\'s learn and growth together.
Experience
Manager, Customer Success
Oct 2023 — Present · Mumbai, IN
Leading customer engagement initiatives to drive user satisfaction and adoption of Esri\'s geospatial solutions. Collaborating closely with clients to understand their business needs and align Esri\'s products/services accordingly. Monitoring customer health metrics and proactively addressing challenges to ensure retention and growth. Providing technical guidance, training, and support to optimize clients\' use of GIS tools and platforms.🤝 Building and maintaining strong relationships with key stakeholders, fostering a culture of trust and partnership. Championing customer feedback to influence product enhancements and drive continuous improvement.Elevating GIS experiences for Esri India\'s valued customers.#CustomerSuccess #EsriIndia #GISLeadership
Education
Biju Patnaik University of Technology, Odisha
Bachelor of Technology - BTech, Mechanical Engineering, A
2012 — 2016
Karim City College Jamshedpur
Intermediate of Science, Mathematics and Computer Science, B
2010 — 2012
St Roberts High School
PHYSICAL SCIENCES, A
1997 — 2010
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