Subhadip Das

About Subhadip Das

Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.Proven AWS Cloud & DevOps Consultant with a track record of implementing automated solutions that enhanced deployment processes by 30% at AutoXShine. Highly skilled software development professional bringing enormous talents for software design, development and integration. Offering advanced knowledge of in-demand programming languages. Background writing code and developing systems for Industry applications.Dynamic Architect committed to optimizing systems performance for reduced operational costs and streamlined workflows. Performs timely software installations and tests alongside routine troubleshooting to facilitate system transitions and minimize downtime. Simplifies complex topics and processes to make technical interactions less intimidating for average users.More than 8.50 + years of extensive AWS Cloud and Devops Experience encompassing Network Data Analysis, Optimization, Report Generation, Business Process Analysis, Compliance Audits, Team Management, and Client Relationship skills • Good Knowledge of understanding the product vision, translating high-level strategy & product direction into epics, features and user stories, prioritizing the backlog as per the business value & input, identifying the product release content & timeline, and finalizing the functional requirement. • Profound Knowledge in the concepts of Power BI(Dashboard),Python (Pandas, Numpy, Matplotlib), and Linux. Well-versed in the concepts of Project Management tools, GAP analysis (AS-IS and TO-BE), Feasibility Study, Root Cause Analysis, SWOT Analysis & Impact Analysis for planning and execution of business decisions • Good Knowledge on Asset Management and Portfolio Creation with Automation using Python(Selenium). • Sound Knowledge of AWS Cloud, Devops, Jenkins, Sonarqube, DockerHub, Nexus, Prometheus,Grafana,Wire-shark, Network Miner, TEMS Discovery, Network Data Analysis, Map Info, Google Earth, Secure CRT, Microsoft Excel, Microsoft Power Point and Business Intelligence (Query Reporting). Possess strong interpersonal, communicative, analytical, mentoring, and leadership skills.

Experience

1. Operations Manager

   Tata Consultancy Services

   Oct 2024 — Present · Bengaluru, IN

   Increased customer satisfaction rate from 25% to 72% by actively addressing concerns and ensuring timely resolutions.Collaborated with executive leadership on strategic planning initiatives to drive business growth.Implemented risk assessment procedures to minimize potential disruptions across all areas of operation.Improved Cost Optimization Techniques to reduce Waste Management from 31% to 11.1% and utilized ML Models to Optimize per Plate Cost vs Quality to provide Customer Satisfaction Rate to 4.50/5.Implemented data-driven decision-making processes, leveraging analytics to optimize operations.Oversaw supply chain management, ensuring timely delivery of products and services to customers.Used Arima model Time Series Forecast and Solver to potentially fix Food Prices across Cross-Cultural boundaries and improve Sales by 18%.Conducted comprehensive market analysis to inform strategic planning and decision-making processes.Implemented Linear Programming Model as a part of Operations Research to minimize Paper Usage by 41% by switching to Digital Services.Led workforce expansion efforts, recruiting top talent and establishing high-performance team aligned with company goals.Spearheaded operational improvements, leading to streamlined processes and enhanced efficiency across departments.Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.Monitored daily cash discrepancies, inventory shrinkage and drive-off.Scheduled employees for shifts, taking into account customer traffic and employee strengths.Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.

Education

• The IELTS TOEFL Centre

  IELTS, IELTS

  2020 — 2020

• Scrum study

  Scrum Master Certified ., Accounting and Business/Management

  2020 — 2020

• Management & Strategy Institute USA

  Black Belt Champion Certified, Management and Strategy Institute

• Simplilearn Alumni

  Master's Degree, Python with Data Science

  2020 — 2020

• Amrita School of Engineering, Bangalore

  Bachelor of Technology - BTech, Electrical and Electronics Engineering

  2012 — 2016