Subhadeep Mukherjee
Head of Sales @Credgenics
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WORK HISTORY
Head of Sales @Credgenics
New Delhi, IN
Lead enterprise sales for the region with a focus on high-value strategic accounts in BFSI.• Partner with CXO-level stakeholders to understand portfolio challenges and design digital collection strategies using AI, Voice Bots, workflow automation, and analytics.• Spearheaded enterprise sales initiatives for high-value strategic accounts in the BFSI sector, enhancing digital collection strategies. • Build data-driven business cases demonstrating measurable improvements in recovery rates, cost efficiency, compliance, and customer experience.• Collaborate closely with Customer Success, Product, and Solutions teams to ensure seamless delivery, expansion, and long-term account growth.• Contribute to Credgenics’ GTM initiatives, product feedback loops, and sector-specific growth strategies.• Develop and manage a predictable regional pipeline aligned to organisational revenue goals.
EDUCATION
West Bengal University of Technology, Kolkata
Bachelor of Engineering - BE, Electrical and Electronics Engineering
Great Lakes Institute of Management
PGP Ex, Data Science
Indian Institute of Management Bangalore (IIM Bangalore)
Leadership amd Strategy
XLRI Jamshedpur
Digital Marketing Strategies , Marketing
SKILLS
ABOUT SUBHADEEP MUKHERJEE
Results-driven Customer Success & AI Transformation Leader with a passion for leveraging AI and automation to enhance customer experiences and drive business growth. I specialize in building and leading high-impact customer success teams, optimizing customer journeys, and ensuring exceptional revenue retention and expansion. My experience spans AI-powered CX, enterprise SaaS, and digital transformation, enabling organizations to maximize product adoption and ROI.I thrive at the intersection of technology, customer engagement, and business strategy, helping enterprises integrate AI-driven automation and predictive analytics into their customer success frameworks. Passionate about mentoring future leaders, shaping customer-first strategies, and driving sustainable growth through innovation.
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