Subha Mishra

Conversational Ai Engineer @DAZN

Kolkata, WB, IN
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Dec 2025 — Present

Conversational Ai Engineer @DAZN

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EDUCATION

2016 — 2019

KAZI NAZRUL UNIVERSITY, ASANSOL

Bachelor of computer application-BCA, Computer Applications

N/A

Panchal High School

High School Diploma, Science

N/A

AIMS Bangalore

Master of Computer Applications - MCA, Computer Programming

ABOUT SUBHA MISHRA

I am an experienced Kore.ai Developer with a strong background in designing and developing Conversational AI solutions using the Kore.ai XO Platform.With expertise in building advanced virtual assistants across SmartAssist, SearchAssist, and RetailAssist, I specialize in creating intelligent and seamless customer experiences through AI-powered chatbots and virtual agents.My skill set includes Python programming and a solid understanding of AI/ML concepts, allowing me to implement intelligent automation and natural language understanding (NLU) models to enhance bot performance and user interactions. Key Skills- Kore.ai XO Platform Development - SmartAssist, SearchAssist & RetailAssist - Conversational AI Design - Python Programming - Natural Language Processing (NLP)- Machine Learning Basics - API Integration - Bot Analytics & Performance Tuning What I Do- Building end-to-end conversational experiences - Designing dialogue flows and intent recognition models - Integrating virtual assistants with enterprise systems and APIs - Analyzing bot performance and optimizing user engagement - Implementing AI/ML models for enhanced chatbot intelligence Passionate About- Creating human-like conversational experiences - Driving automation and customer support efficiency - Exploring AI and Machine Learning innovations -I\'m always eager to connect with like-minded professionals and collaborate on exciting AI-driven projects. Let\'s connect

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