Subha Mishra

Role: Conversational Ai Engineer at DAZN
Location: Kolkata, WB, IN
LinkedIn followers: 500 followers

Information TechnologyView LinkedIn profile

About Subha Mishra

I am an experienced Kore.ai Developer with a strong background in designing and developing Conversational AI solutions using the Kore.ai XO Platform.With expertise in building advanced virtual assistants across SmartAssist, SearchAssist, and RetailAssist, I specialize in creating intelligent and seamless customer experiences through AI-powered chatbots and virtual agents.My skill set includes Python programming and a solid understanding of AI/ML concepts, allowing me to implement intelligent automation and natural language understanding (NLU) models to enhance bot performance and user interactions. Key Skills- Kore.ai XO Platform Development - SmartAssist, SearchAssist & RetailAssist - Conversational AI Design - Python Programming - Natural Language Processing (NLP)- Machine Learning Basics - API Integration - Bot Analytics & Performance Tuning What I Do- Building end-to-end conversational experiences - Designing dialogue flows and intent recognition models - Integrating virtual assistants with enterprise systems and APIs - Analyzing bot performance and optimizing user engagement - Implementing AI/ML models for enhanced chatbot intelligence Passionate About- Creating human-like conversational experiences - Driving automation and customer support efficiency - Exploring AI and Machine Learning innovations -I\'m always eager to connect with like-minded professionals and collaborate on exciting AI-driven projects. Let\'s connect

Experience

Conversational Ai Engineer
DAZN
Dec 2025 — Present

Education

KAZI NAZRUL UNIVERSITY, ASANSOL
Bachelor of computer application-BCA, Computer Applications
2016 — 2019
Panchal High School
High School Diploma, Science
AIMS Bangalore
Master of Computer Applications - MCA, Computer Programming

Contact information

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Work email
•••••@dazngroup.com
Personal email
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Current company

DAZN

Spectator Sports · 4.1K employees · United Kingdom

We are DAZN. We are innovators, game-changers and pioneers. Together, we bring ambition to life. We are the digital leader in global sports media. We are home to the world’s largest, fastest-growing sports streaming service. We're using world-class technology to revolutionise the industry. As part of our team you'll have the opportunity to make your mark and the power to make change happen. We're doing things no-one has done before, giving fans and customers access to sport anytime, anywhere. For us, it's all about Limitless Ambition - never settling, always restless, always wanting more for our customers. We're growing fast and have made a big impact so far, and that's just the beginning. There's so much we can do. Working with us is exciting, empowering and truly global. We are committed to fostering an inclusive environment, both inside and outside of our walls, that values equality and diversity. A place where everyone can contribute at the highest level and have their voices heard. For us, this means hiring and developing talent across all races, ethnicities, religions, age groups, sexual orientations, gender identities and abilities. If you’d like to include a cover letter with your application, that’s fine. Please do not feel you need to apply with a photo or disclose any other information that is not related to your professional experience. Our aim is to make our hiring processes as accessible for everyone as possible. We will do our best to accommodate adjustments for interviews. If you're ambitious, inventive, passionate, brave and supportive, then you're the kind of person who's going to enjoy life at DAZN. We look forward to hearing from you!

dazngroup.com

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About Subha Mishra

Experience

Conversational Ai Engineer

Education

KAZI NAZRUL UNIVERSITY, ASANSOL

Panchal High School

AIMS Bangalore

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