Subendhu Das
Operations Manger | Freight Forwarding | Supply Chain Logistics | Customer Service | Documentation | Pricing
- Role
- Assistant Manager at DP World
- Location
- Thane, MH, IN
- LinkedIn followers
- 500 followers
About Subendhu Das
A creative support professional with a record of increased responsibility. Proficient in…
Experience
Assistant Manager
Nov 2023 — Present · Mumbai, IN
Worked on Americas process migration & build the process to support the local branches from Global Shared Service Centre-Worked with tech team closely to improvise Cargoes Runner system as per process requirement-Hold strong Shipping & Logistics domain knowledge across Ocean, Air & Freight Forwarding-Stakeholder communication: Regularly participate and take necessary call \\ discussions with Business Partners Timely & professional interaction with Business Partners \\ Stakeholders Communicate & Co-ordination with other teams within SSC-Good understanding on Productivity improvement and generating efficiencies
Skills
- Team Management
- Call Center
- Telecommunications
- Operations Management
- Customer Service
- Service Delivery
- Outsourcing
- Vendor Management
- Bpo
- Transition Management
- Mis
- Sla
- Process Management
- Customer Satisfaction
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