Subbaraman Subbanarasan
Senior Reliability Engineer @Mastercard
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WORK HISTORY
Senior Reliability Engineer @Mastercard
EDUCATION
SSN College of Engineering
Bachelor's degree, Electrical and Electronics Engineering
ABOUT SUBBARAMAN SUBBANARASAN
11+ Years of professional experience playing various roles like Site reliability engineer, developer and support analyst. Extensive experience is Life Insurance (Individual and Group) Products along with knowledge on Oracle Insurance Policy Administration (OIPA). Key area of focus were Underwriting, Data entry and Admin applications. LOMA 280 Certification completed.Hands-on experience in APM tool (AppDynamics) and Splunk. Created various dashboards and monitoring setup for key customer facing application used by both Business and IT management.Lead a development team for automation along with playing the key developer role while implementing Agile and DevOPS concepts.Safe Agile 5 certified; Played SCRUM master role along with JIRA Sprint responsibility.Worked extensively on complex production incidents with ability to diagnose issues quicker and guide on proper restoration steps.Working knowledge on incident/problem solving techniques like fishbone diagram, 5 why techniqueLeaded a production management team of 25 members, which involves Incident management, Problem management, Service requests and Minor enhancements.Leaded a 10 member team for automation development which involves Requirement gathering, Analysis, Design, Development, Implementation, Testing end to end application and production management for automation solutions.Hands on experience in UI development using HTML5, CSS3, SVG canvasExcellent client relationship skills with good communication skills, team playerEnthusiastic learner, cross trained resource with hands-on experience on both Java and Mainframes along with Scripting Knowledge (Powershell). Extensive knowledge on SQL queries
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