Suad Ozgun
Partner | VP of Customer Success and Growth, North America at Insider
- Role
- VP of Customer Success and Growth, North America at Insider One
- Location
- Chicago, IL, US
- LinkedIn followers
- 500 followers
About Suad Ozgun
Expert in the SaaS space with significant product, go-to-market, onboarding, retention, expansion, renewal, operational, and strategic expertise. A wide array of experience across startups, consulting, and fast-growth companies serving e-retail, e-gaming, marketplaces, FMCG, entertainment, news media, automotive, technology industries.Expertise In- New Customers Acquisition and Onboarding Management- Renewal Management- Expansion Management- SaaS-based Retention Models- Team Building- Team Management- Talent Development- Personalization, Conversion Rate Optimization, and Analytics- Growth Management- Gross Margin Management- Negotiation, Contracts and Pricing Strategy
Experience
VP of Customer Success and Growth, North America
Apr 2025 — Present · NY, US
Education
Ozyegin University
Bachelor's degree
2011 — 2017
University of Oxford
Department for Continuing Education
2022 — 2023
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