Su Hokiarto
Head of Customer Impact - Consumer and Small Business Banking @Wells Fargo
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WORK HISTORY
Head of Customer Impact - Consumer and Small Business Banking @Wells Fargo
San Francisco, CA, US
Accountable for the execution of Customer Impact and Redress Programs within the Consumer and Small Business Banking (CSBB). Identify, assess and remedy customer impact for CSBB. Identify themes across remediation activities to improve process and product features, and proactively prevent future issues.
EDUCATION
Harvard Business School
MBA
The Wharton School
BSc
SKILLS
ABOUT SU HOKIARTO
Twenty years in Financial Services and Technology industries, with roles spanning across Strategy, Corporate Development / M&A, Venture Capital / Private Equity, Strategic Business Development, Business Operations and Risk Management. Extensive global experience, including 10 years of working in Europe and Asia.
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