Gauri Patil
Customer Service Advisor @Argos
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WORK HISTORY
Customer Service Advisor @Argos
Coventry, GB
EDUCATION
Vishwakarma Institute Of Technology
Bachelor of Technology - BTech, Chemical Engineering
University of Warwick
Msc Engineering Business Management
Somerville School - India
Physics, Chemistry, Mathematics with Psychology
ABOUT GAURI PATIL
I’m a Manufacturing & Quality professional with hands-on experience in the FMCG industry, combining technical execution with strategic insight to drive operational excellence and enhance product quality.I completed my MSc in Engineering Business Management from the University of Warwick, where I focused my thesis on FMCG product recalls in the UK — exploring how digital quality management systems can help reduce incidents and protect brand reputation.At Unilever, I undertook a project that delivered a 54% reduction in DPMU (Defects Per Million Units) in just one quarter. This was achieved through kaizen execution, root cause analysis, and cross-functional collaboration in the manufacturing of personal care products including shampoos, toothpaste, and lotions.I’m experienced in: • Continuous improvement (Lean, Kaizen) • Digital Quality Management Systems(QMS) • Product recall prevention • Root Cause Analysis (RCA) • Quality compliance (ISO standards)I’m now actively seeking full-time roles in FMCG manufacturing or quality across the UK, where I can contribute to operational efficiency, product integrity, and brand trust.In addition, I’ve developed a parallel interest in content creation and influencer marketing, having partnered with brands like Mango, Nykaa Fashion, Amazon Alexa, Fastrack, and Carlton London to deliver engaging campaigns and boost consumer engagement. Let’s connect if you’re hiring in the FMCG space or open to a conversation. You can reach me at g••••••••@gmail.com
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