Steve Dunham
Customer Advocate Group, Cox Omaha COE
- Role
- Customer Advocate at Cox Communications
- Location
- Bellevue, NE, US
- LinkedIn followers
- 500 followers
Customer/Client ServiceView LinkedIn profile
Experience
Customer Advocate
Oct 2012 — Present · Omaha, NE, US
Customer service floor supervisor role for technical, billing and sales teams. Served on Tier 2 advanced internet support team, contributing to mentoring and training members on Apple product support, participated in competitive advantage sales team; and technical support and sales roles. Named 2013 MVP of the Year.
Skills
- Analysis
- Grant Writing
- Leadership
- Editing
- Non-Profits
- Annual Giving
- Customer Service
- Government
- Nonprofits
- Research
- Organizational Development
- Volunteer Recruiting
- Volunteer Training
- Problem Solving
- Higher Education
- Budgets
- Community Outreach
- Community Development
- Employee Training
- Team Leadership
- Program Management
- Public Relations
- Social Media
- Youth Development
- Social Networking
- Program Development
- Team Building
- Board Development
- Event Management
- Fundraising
- Teaching
- Public Speaking
- Microsoft Office
- Grants
- Policy
- Marketing
- Workshop Facilitation
- Philanthropy
- Strategic Planning
- Proposal Writing
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