Stuart McKay
Senior Director @HCLSoftware
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WORK HISTORY
Senior Director @HCLSoftware
Toronto, ON, CA
Led global teams in sales, P&L, and delivery for HCL Total Experience Cloud and Low Code services across AWS, GCP, and Azure.• Provided design, implementation, and onboarding services for customers, leveraging multi-experience and integration platforms.• Achieved significant revenue growth and customer satisfaction through strategic leadership and innovative solutions.
EDUCATION
University of Guelph
Bachelor of Arts (Honours)
SKILLS
ABOUT STUART MCKAY
I lead global professional services organizations to deliver digital transformations for the world’s largest enterprises. With over 25 years of experience across HCL Software and IBM Expert Labs, I specialize in scaling expert services businesses that turn complex technical challenges into measurable customer value—maximizing investments in software and SaaS solutions.I am currently focused on bridging the gap between legacy enterprise systems and the future of Generative AI, specializing in modern architectures and Agentic workflows to modernize the enterprise systems of engagement.Core Impact Areas:Executive Leadership: Managing multi-million dollar global portfolios ($20M+) and leading high-performing teams across six continents.AI & Modern Development: Hands-on technical expertise in RAG, Agentic agent design, and transitioning legacy platforms to AI-native ecosystems.Strategic Growth: Expert in M&A integration, global SaaS migrations, and launching high-value service programs like the Total Assurance Program (TAP) that drive retention and growth.Cloud & Architecture: AWS and Azure certified with a proven track record of complex cloud migrations for global brands.Technical Toolkit:AI Platforms: RAG, Agentic Design, Model Context Protocol (MCP).Platforms: HCL Volt MX (Kony), IBM Watson, Cursor, HCL DX, Dynamics 365, and Mulesoft.Cloud/Data: AWS, Azure, GCP, CouchDB, Java, Python, and Unified Data Fabric strategies
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