Stuart Guy
Implementation Consultant @ActiveOps
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WORK HISTORY
Implementation Consultant @ActiveOps
ActiveOps provides organisations with a structured and consistent operations management capability that is the catalyst for achieving operational excellence. ActiveOps recognise that service operations are complex and unique, requiring a structured management approach specifically designed for their environment. Typically, operations rely heavily on people to convert demand into successful customer outcomes. For this reason, we developed Active Operations Management (AOM) for service operations, an innovative approach to operations management that ensures that excellent performance is achieved through the creation of a positive and motivational atmosphere. Following a tried-and-trusted process, the implementation of AOM drives progressive and consistent changes in the behaviour of managers, who quickly become confident decision-makers. By applying the principles of AOM, these professional managers achieve significant performance improvements in their operations.My main role is to train Managers and Team Leaders in the use of ActiveOps developed applications and mentor them in the AOM methodology; though my role has also included helping to develop new products.
EDUCATION
Hillfoot Hey
Economics A Level
SKILLS
ABOUT STUART GUY
Experienced Leader having effectively managed a number of teams • excellent…
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