Andy Stuart
IT Service Delivery Manager @Xerox
Edinburgh, GB
EMAILS
MOBILE NUMBERS
+91 *********19
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WORK HISTORY
Oct 2021 — Present
IT Service Delivery Manager @Xerox
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Edinburgh, GB
Responsible for the delivery and quality of support services to Xerox IT Services customers, staffing, development, and service improvement.Overseeing day-to-day ticket performance, providing monthly service statistics, and meeting regularly with the customer\'s management to ensure that they are satisfied with the service received and look at any changes or requirements they may have.
EDUCATION
2006 — 2007
Borders College
HNC, Computing
SKILLS
Server AdministrationNetworkingSoftware InstallationDnsVoipIntegrationActive DirectoryWindows ServerHelp Desk SupportFirewallsTechnical SupportVmware EsxCisco TechnologiesRoutersNetwork SecurityWindowsWindows 7Wireless NetworkingComputer HardwareDhcpVpnBroadbandNetwork AdministrationServersTcp/Ip
ABOUT ANDY STUART
IT Service Delivery Manager at Xerox
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