Stuart Z.
Assistant Service Manager @AutoNation Subaru Scottsdale
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WORK HISTORY
Assistant Service Manager @AutoNation Subaru Scottsdale
Scottsdale, AZ, US
Achieved 100% customer satisfaction scores consistently by delivering personalized, consultative service• Exceeded sales targets by upselling maintenance and repair packages based on client needs and usage patterns• Served as primary liaison between clients and technical teams—ensuring transparency and building trust• Managed over 30 service interactions per day, maintaining high accuracy in estimates and service order writing• Leveraged CRM tools to track customer preferences and initiate timely follow-ups, contributing to repeat business
EDUCATION
Honda PACT Program
Honda Professional Automotive Career Training (PACT), Automotive Technology
Shoreline Community College
A.A., Auto Mechanics
Meadowdale High School
Diploma, Automotive Technology
ABOUT STUART Z.
Dedicated and skilled professional with a background in sales and customer management for direct sales and mechanical repair/maintenance. Adept at understanding and resolving complex issues. Known for exceptional attention to detail and commitment to providing top-notch service. Seeking opportunities to leverage expertise and contribute to a dynamic customer-driven environment.
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