Stuart Watts

Program Manager Technology @Direct Line Group

Bognor Regis, GB
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Jun 2025 — Present

Program Manager Technology @Direct Line Group

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London, GB

SKILLS

Retail BankingNetworkingSales ManagementFinancial ServicesBankingRisk ManagementCustomer AcquisitionLeadership DevelopmentCoaching StaffCustomer Centric SolutionsCredit RiskTeam LeadershipCustomer EngagementCustomer RetentionManagementCreditRelationship ManagementChange ManagementCustomer Experience

ABOUT STUART WATTS

I enjoy assembling a team of people, getting to know and maximising everyone’s skills and creating a fun and committed, efficient working environment that ultimately provides a solution to a problem. Here’s what sponsors, stakeholders and colleagues have said about working with me in 2023/24:\"It’s been a pleasure to work more closely with Stuart in 2023. Always of positive demeanor Stuart looks to complete tasks in the most pragmatic and effective way possible even when that means swimming against the tide. Stuart always sets a good example to those in the team and is equally prepared to share his thoughts on best practice.\"\"I have really enjoyed working with Stuart this year. Since Stuart has owned Arago, progress of the Programme has been easier to follow with both communication and decisions clearer. It has also been refreshing to deal with the simple governance processes Stuart has implemented.\"\"Stuart demonstrated empathy and pragmatism to get disputes heard, overcome and closed out\"\"The interactions I have had with Stuart have been in relation to Programme management; specifically the development of a Critical Path including identification of dependencies for a bank wide Programme during H2 2023.Through multiple interactions I have seen Stuart use a wide range of information to understand problems and risks, make complex decisions, and simplify for colleagues and forums. Stuart is open to challenge and input, he accepts these with great candor, being responsive along with questioning if he needs to understand more. This displays a robustness and curiosity which is great when working closely with him.Stuart has a very approachable and open style, I have observed him tailor this to his audience being formal and informal to suit the ‘virtual’ room. This style naturally gets people on his side and in a position that they want to help, and input what Stuart requires.I have observed Stuart to be collaborative internally and externally to his team, helping workstream leads to understand the bigger impact and support what he needed to achieve.\"\"Stuart ran the daily stand up calls. I have been very impressed with the way Stuart is able to drive the meetings, and focus in sharply on those items that need attention.Stuart\'s manner inspires people to bring their best selves to the meeting and whilst he also introduces some light humor, it in no way distracts from the purpose. In fact, my observations are that it puts attendees at ease and they feel able to be more open and honest about updates.\"

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Stuart Watts — Program Manager Technology at Direct Line Group in Bognor Regis, GB | Unifers