Stuart Walker
Ai Adoption and Modernisation Lead @Capgemini
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WORK HISTORY
Ai Adoption and Modernisation Lead @Capgemini
Responsible for driving the use of artificial intelligence and modern delivery practices across our IT Service Management (ITSM), application development and managed service functions. My focus is on transforming legacy delivery models into intelligent, data-driven and efficient services that improve reliability, speed and customer experience.I work closely with technical teams and service owners to identify opportunities for automation, optimise delivery workflows and embed AI capabilities that enhance decision-making and service outcomes.
EDUCATION
City of Glasgow College
Higher National Certificate, Software Development
Glasgow Caledonian University
BSc Software Development for Business, Software Development
ABOUT STUART WALKER
With over 12 years of experience delivering Application Development and Maintenance (ADM) services across diverse roles — from Oracle DBA to SRE to Azure Platform Engineer — I’ve seen first-hand how technology, process, and people must evolve together to stay relevant.In my current role, I am responsible for promoting AI adoption and service modernisation across ITSM and managed service functions, with the goal of transforming legacy delivery models into intelligent, reliable and efficient services.I’m passionate about using technology to make work simpler and more meaningful for people. I enjoy helping teams adopt modern tools and ways of working that not only improve performance but also create space for innovation and learning. I strongly believe AI and automation should enhance human potential, not replace it.
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