Stuart Thomson
Senior Operations Manager i & C @Shell Energy
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WORK HISTORY
Senior Operations Manager i & C @Shell Energy
Milton Keynes, GB
Managing I&C customer journey from onboarding, billing, contract management, customer experience through to industry settlements- Setting customer engagement strategy to deliver business goals on customer experience feedback and likely to renew targets- Deliver contract profitability through creation of high performing customer relationship team- Managing Shell industry commitments to likes of Elexon, Ofgem, DESNZ and xoserve.
EDUCATION
The University of Dundee
MA Economics
SKILLS
ABOUT STUART THOMSON
I am a passionate commercial and customer services leader with 17 years experience in…
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