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Stuart Noel

Director, Risk and Governance @MetLife UK

Brighton, GB
EMAILS
[email protected]
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Jan 2026 — Present

Director, Risk and Governance @MetLife UK

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Brighton, GB

Overseeing risk and governance for a 90 FTE claims and customer service operations department. Leading a team of frameworks and complaint handling specialists. Championing the growth of online claims submission and adjudication. Championing the deployment of AI pilots across the UK business.

EDUCATION

1995 — 1998

The University of Huddersfield

BA Hons, History

SKILLS

B2bRelationship ManagementOutsourcingRecruitmentCritical Illness InsuranceBusiness Relationship ManagementBusiness ProcessCustomer ExperienceOperations ManagementWealth Management ServicesClaims ManagementManagementProcess ImprovementPeople ManagementCreditor InsuranceGeneral InsuranceHealth InsuranceInsuranceSoftware DocumentationProject DeliveryEmployee BenefitsGovernanceBusiness Process ImprovementLeadershipCoachingMobile Phone InsurancePerformance ManagementFinancial ServicesOutsourcing ManagementCall CentersCross-Functional Team LeadershipTeamworkManaging Agency RelationshipsAccount ManagementStrategyChange ManagementPmiStakeholder ManagementTeam Leadership

ABOUT STUART NOEL

Director with extensive expertise with third parties and Outsourcing in global, market leading financial services organisations. Using front line experience in vendor management, account management and operational roles to create best practice processes for global Operations and IT vendor managers. Working with C suite executives to oversee regulatory compliant Outsourcing across Europe and EMEA.

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