Stuart Michler
Manager - Implementation and Support @Nordic Global
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WORK HISTORY
Manager - Implementation and Support @Nordic Global
Supporting new business development activities, contributing to tender and bid processes through solution design input, delivery planning, and subject matter expertise.• Co-leading the Delivery & Execution Working Group, focused on strengthening operational consistency across Nordic Europe, with key themes including: o Knowledge management and reuse of delivery assets o Continuous improvement of delivery quality standards o Defining and embedding the role of the Project Delivery Lead across Nordic Europe engagements.• Serving as a member of the Leadership Working Group, established in response to staff survey feedback to improve organisational culture and leadership effectiveness.• Contributing to initiatives aimed at strengthening communication, accountability, recognition, trust, and empowerment across teams.• Providing day-to-day management and mentorship to a team of consultants, supporting professional development, performance management, and delivery assurance across active client engagements.• Ensuring projects are delivered in line with quality standards, client expectations, and organisational delivery frameworks.
EDUCATION
Harvard Business Corporate Learning
Harvard Leadership Development Programme, Business Administration and Management, General
Sandringham high school
Matric, General schooling
Damelin
A+, Information Technology
Pink elephant
Foundation ITIL®, Information Technology Project Management
SKILLS
ABOUT STUART MICHLER
I am a pragmatic, detail-driven healthcare technology leader with over 20 years’ experience delivering large-scale digital transformation across public and private health systems. My background spans enterprise EHR/EPR and laboratory systems (both LIMS and LIS) implementations, with deep expertise in Meditech and Meditech Expanse, alongside strong governance, delivery oversight, and operational support leadership. I focus on aligning technology with real clinical and operational needs—translating complex requirements into structured, scalable solutions that enable consistent delivery across complex healthcare environments. I lead multi-site implementation and support functions, ensuring consistency, stability, and continuous improvement across live environments, while maintaining clear accountability across delivery teams, vendors, and stakeholders. My approach is disciplined and outcome-driven, rooted in Six Sigma principles and a clear understanding of healthcare operations. I prioritise building resilient, sustainable systems that improve patient safety, operational efficiency, and long-term service value.
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