Stuart McIntyre

Head of Customer Management, Spend & Save Value Stream @Tesco Bank

Edinburgh, GB
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Nov 2022 — Present

Head of Customer Management, Spend & Save Value Stream @Tesco Bank

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I am accountable for all aspects of Customer Management of existing customers in my Value Stream within Banking in Tesco bank, from delivering great customers service to optimising commercial outcomes for the Bank. I drive the development of the priorities, plan, and performance outcomes in line with our overarching customer strategy and I managing the P&L of my value stream. I am also responsible for delivering these priorities and outcomes by building and leading multi-functional teams of…

SKILLS

Customer FocusBankingStrategyManagement AccountingCustomer RetentionChange ManagementProject DeliveryFinanceDecision SupportTeam LeadershipCoachingRetail BankingBusiness Process ImprovementBudgetsOrganizational LeadershipFinancial ReportingRisk ManagementProcess ImprovementCustomer ExperienceForecastingComplaint ManagementFinancial ServicesStakeholder ManagementBudgetingFinancial RiskLeadershipBusiness TransformationAnalysisBusiness AnalysisStrategic Financial PlanningLeadership MentoringFinancial PlanningManagementCustomer OrientedCredit Cards

ABOUT STUART MCINTYRE

I am a commercially and financially astute business professional with extensive…

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Stuart McIntyre — Head of Customer Management, Spend & Save Value Stream at Tesco Bank in Edinburgh, GB | Unifers