Stuart Lee

Head of Operator Licensing, Taxi and Private Hire @Transport for London

London, GB
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Jul 2021 — Present

Head of Operator Licensing, Taxi and Private Hire @Transport for London

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London, GB

Leadership of Transport for London’s Licensing and Regulation function c.400 employees.• Lead for key stakeholder relationships with London’s largest Private Hire operators and Trades associations.• Accountable for all operator licensing activity, covering c.1,800 Private Hire operators in London.• Leadership of TfL London Service Permitting process, including management of key stakeholders including London’s Tour Bus operators and London Boroughs.• Responsible for all intelligence handling processes c. items of safety related intelligence each year. • Accountable for TfL’s licensing decision making. • Member of Transport for London’s leadership team.

SKILLS

TransportationIntegrationCustomer ServiceProject PlanningService DeliveryBusiness Process ImprovementManagementProgram ManagementStakeholder EngagementStrategyPerformance ManagementProject DeliveryProject ManagementOutsourcingPublic TransportCustomer ExperiencePrince2Change ManagementStakeholder ManagementTeam LeadershipOperations Management

ABOUT STUART LEE

Experienced senior leader with a demonstrated history of working in the transportation/trucking/railroad industry. Skilled in Service Delivery, Operations Management, Customer Service, Business Management and Strategy.

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Stuart Lee — Head of Operator Licensing, Taxi and Private Hire at Transport for London in London, GB | Unifers