Stuart Kitchen Cmgr

Campus Operations Manager @Bishop Burton College

GB

As a Transport and Security Operations Manager, I am responsible for overseeing the safe, efficient, and compliant delivery of transport and security services across campus operations. My role combines strategic planning, regulatory compliance, and performance management to ensure smooth daily operations and long-term resilience.Key Responsibilities: • Contracted Transport Provision & KPI Monitoring: Oversee the delivery and performance of contracted transport services, ensuring compliance with service level agreements and continuous improvement through KPI tracking and analysis. • Fleet Management (Section 19 Regulations): Manage and maintain the organisation’s fleet in accordance with Section 19 regulations, ensuring safety, cost efficiency, and full regulatory compliance. • Campus Strategic Security Planning: Lead on the development and implementation of comprehensive campus security strategies to maintain a safe and secure environment for all users. • PREVENT & Martyn’s Law Planning: Develop and deliver proactive security and counter-terrorism measures aligned with PREVENT and upcoming Martyn’s Law requirements, fostering a culture of vigilance and preparedness. • Budget Control: Manage budgets effectively, identifying cost-saving opportunities while maintaining service quality and compliance. • Customer Complaints Management: Handle customer feedback and complaints with professionalism, ensuring swift resolution and improvements to service delivery.