Stuart Bennett

WORK HISTORY

ABOUT STUART BENNETT

A professional and highly effective individual of over twenty years’ experience within IT shaping and delivering business value, efficient, cost effective services to blue chip clients across the financial, logistics and retail sectors (Royal Mail Group, Post Office Limited, AXA, CAPITA, Co-operative Bank, Boots, Marks & Spencer Financial Services) and Durham University. Since 2018 working for NHS Shared Business Services, as Portfolio Manager Officer, providing oversight and strong governance. Since returning to NHS SBS in November 2022 I have resumed my service delivery management experience as IT Service Acceptance leading providing assurance & good governance.Proven practical track record of embedding best practice, APM project management and ITIL service management controlled processes, in a dynamic client focused environment, demonstrating a strong commercial approach.Hardworking and tenacious with a real drive and passion to provide extra value to achieve success, often in demanding circumstances and business change environment. Extensive practical experience of building and maintaining strong business relationships with key stakeholders. Responding to their needs with empathy, understanding the impact of IT delivery on their service operations. Key Skills• Strong on planning, adopting and implementing project and service governance best practice processes, frameworks and methodologies. • Highly motivated team player, tenacious and organised thinker• Highly flexible with proven track record of performing parallel multiple roles and tasks• Excellent communication skills and ability to identify, build and develop business requirements into real practical solutions. Ability to work and engage with stakeholders at all levels of a global organisation• Proven track record and practical experience of leading business change, implementing continual service improvement initiatives. Excellent Portfolio level reporting, Risks and Issues Management, Financial Management and delivery of Project health checks and stage gates experience.