Stu Smith

Modernization Success Director @Pegasystems

Toronto, ON, CA
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Jan 2025 — Present

Modernization Success Director @Pegasystems

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Toronto, ON, CA

Driving maximum business impact for our clients and ensuring they receive the optimum value from their investment in Pega. Leading the go-to-market aspect of modernization in collaboration with some fantastic industry partners.

EDUCATION

1995 — 1998

Royal Holloway, University of London

BSc(Hons)

SKILLS

Cisco IosRoutingMplsSipCisco TechnologiesEthernetContact CentersUnified CommunicationsUcaasQosCcnpIT StrategyWanManagementTelecommunicationsCisco Call ManagerPre-SalesBusiness StrategyWebexVoipData CenterLyncVmwareCloud ComputingAvaya AuraIpCustomer ExperienceFuture TrendsItilManaged ServicesNetworkingBusiness ArchitectureFutures ThinkingLan-Wan

ABOUT STU SMITH

A Business and Enterprise Architect with over 20 years\' experience who specialises in the world of collaboration and customer experience.To me, modern IT is all about deep personalised customer engagement with operational efficiency. I\'m proud to have worked, and continue to work with some of the world\'s best customer experience organisations.As well as customer experience my professional interests include omni-channel AI, robotics and business process modelling

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Stu Smith — Modernization Success Director at Pegasystems in Toronto, ON, CA | Unifers