Stephen Thorley
Global IT Team Leader & Vendor Manager at Goodyear | Aligning Technology Vendors to Deliver Transformation and Savings
- Role
- Servicenow Product Team Leader and Senior Vendor Relationship Advisor at The Goodyear Tire & Rubber Company
- Location
- Cleveland, OH, US
- LinkedIn followers
- 500 followers
About Stephen Thorley
First of all, don\'t be shy to reach out on LinkedIn, I\'m here to build new connections or reconnect!About me- Adaptable leader with strengths in relationships and team building and promoting group decision making- Passionate about creating value with technology and maximizing the team- Strong Vendor Management background in a technology organization with a focus on maximizing IT partnerships- Thoughtful communicator with experience gaining alignment between functions and with individuals at all levels in an organization- Currently responsible for global delivery of IT Service Desk and Deskside support services at Goodyear
Experience
Servicenow Product Team Leader and Senior Vendor Relationship Advisor
The Goodyear Tire & Rubber Company
Apr 2025 — Present · Akron, OH, US
Leading the ServiceNow product team driving both the ServiceNow tool strategy and advocating for ITSM Process Ownership at Goodyear.In addition I am continue to drive Goodyear\'s Managed Services strategy in my Vendor Manager capacity.
Education
St. Francis DeSales High School
High School
2005 — 2009
The Ohio State University Fisher College of Business
Bachelor’s Degree, Bachelors of Science in Business Administration
2009 — 2013
Skills
- Vendor Management
- IT Strategy
- Change Management
- Customer Satisfaction
- Problem Solving
- Operations Management
- Time Management
- Web Application Security
- Sales
- Teamwork
- Networking
- Budgets
- Swot Analysis
- Team Building
- Business Process Development
- Leadership
- Relationship Building
- Public Speaking
- Process Improvement
- Risk Assessment
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