Stormy Marshall
Operations Manager @First Nations Health Authority
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WORK HISTORY
Operations Manager @First Nations Health Authority
Vancouver, BC, CA
EDUCATION
Athabasca University
Masters of Business Administration
University of New Brunswick
Psychologically Safe Workplaces
University of New Brunswick
Certificate
Athabasca University
Bachelor of Management
University of New Brunswick
Promoting a Psychologically Safe Workplace
SKILLS
ABOUT STORMY MARSHALL
As a transformational healthcare operations leader, I specialize in driving strategic innovation, operational excellence, and culturally safe, patient-centered care. My expertise lies in delivering measurable improvements in efficiency, equity, and outcomes across diverse healthcare settings. With over a decade of leadership experience, I’ve managed budgets exceeding $250M and led multidisciplinary teams of up to 130 professionals. My approach integrates data-driven strategies, equity-focused initiatives, and a heart-led leadership style to create impactful and sustainable change. Key achievements include: 80% reduction in patient wait times by streamlining clinical triage processes, enhancing accessibility for clients. 30% increase in service capacity through operational realignment and improved workflows, meeting the complex needs of diverse populations.$14M in annual budget oversight, achieving <1% variance through rigorous fiscal management and resource optimization. 50% improvement in resource utilization via the implementation of real-time clinical dashboards, increasing accountability and efficiency. Designed and launched two nationally recognized trauma-informed care programs, including a nine-week CPT-based clinical initiative and a Military Sexual Trauma program. Expanded DE & I impact by creating targeted roles for 2SLGBTQIA+ and Indigenous clinicians, advancing Truth and Reconciliation Calls to Action within healthcare. I am committed to fostering inclusive environments, developing innovative care models, and leading with humility to create systems that prioritize equity and excellence. Let’s connect to explore opportunities for collaboration in transforming healthcare operations and outcomes.
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