Stormy Marshall

Operations Manager @First Nations Health Authority

Vancouver, BC, CA
MOBILE NUMBERS
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WORK HISTORY

Jan 2025 — Present

Operations Manager @First Nations Health Authority

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Vancouver, BC, CA

EDUCATION

2020 — 2021

Athabasca University

Masters of Business Administration

2024 — 2024

University of New Brunswick

Psychologically Safe Workplaces

2024 — 2024

University of New Brunswick

Certificate

2009 — 2012

Athabasca University

Bachelor of Management

2024 — 2024

University of New Brunswick

Promoting a Psychologically Safe Workplace

SKILLS

Raiser's EdgeHtmlCapmFinancial ReportingLabor RelationsOperations ManagementBudget ReconciliationOrganizational BehaviorLogistics ManagementProgram ManagementMicrosoft OfficeLeadershipManagementEmployee EngagementTeam LeadershipBoard RelationsHuman ResourcesOrganizational LeadershipTrainingMicrosoft Certified ProfessionalStatistical Data AnalysisSocial MediaStrategic CommunicationsPublic RelationsAdobe Creative SuiteVisioCommunity OutreachFiscal PolicyEconomicsStrategic ThinkingOrganizational EffectivenessData AnalysisStrategic LeadershipOrganizational DevelopmentPublic SpeakingHuman Resource DevelopmentFinancial AnalysisOnboardingNon-Profit AdministrationSix Sigma

ABOUT STORMY MARSHALL

As a transformational healthcare operations leader, I specialize in driving strategic innovation, operational excellence, and culturally safe, patient-centered care. My expertise lies in delivering measurable improvements in efficiency, equity, and outcomes across diverse healthcare settings. With over a decade of leadership experience, I’ve managed budgets exceeding $250M and led multidisciplinary teams of up to 130 professionals. My approach integrates data-driven strategies, equity-focused initiatives, and a heart-led leadership style to create impactful and sustainable change. Key achievements include: 80% reduction in patient wait times by streamlining clinical triage processes, enhancing accessibility for clients. 30% increase in service capacity through operational realignment and improved workflows, meeting the complex needs of diverse populations.$14M in annual budget oversight, achieving <1% variance through rigorous fiscal management and resource optimization. 50% improvement in resource utilization via the implementation of real-time clinical dashboards, increasing accountability and efficiency. Designed and launched two nationally recognized trauma-informed care programs, including a nine-week CPT-based clinical initiative and a Military Sexual Trauma program. Expanded DE & I impact by creating targeted roles for 2SLGBTQIA+ and Indigenous clinicians, advancing Truth and Reconciliation Calls to Action within healthcare. I am committed to fostering inclusive environments, developing innovative care models, and leading with humility to create systems that prioritize equity and excellence. Let’s connect to explore opportunities for collaboration in transforming healthcare operations and outcomes.

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Stormy Marshall — Operations Manager at First Nations Health Authority in Vancouver, BC, CA | Unifers