Stormy Webster
Enterprise Enablement Consultant
- Role
- Enterprise Transformation Consultant at Toyota Financial Service
- Location
- Carrollton, TX, US
- LinkedIn followers
- 500 followers
About Stormy Webster
Experienced People Leader with a passion for developing others and organizations. Skilled in Strategic Planning, Project Management, Customer Service, and Customer Relationship Management (CRM). Tenured finance professional with a Master\'s Degree focused in Organizational Management from Ashford University.
Experience
Enterprise Transformation Consultant
Aug 2022 — Present
Education
Ashford University
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
2010 — 2012
American Institute of Business
Associates, Business and Retail Management
1984 — 1986
Ashford University
Master's Degree, Organizational Management
2013 — 2014
Skills
- Salesforce.com
- Workforce Management
- Genesys
- Strategic Planning
- Call Centers
- Customer Service
- Quality Assurance
- Process Improvement
- Acd
- Key Performance Indicators
- Customer Experience
- Customer Satisfaction
- Vendor Management
- Outsourcing
- Cross-Functional Team Leadership
- Business Process Improvement
- Process Management
- Business Analysis
- Change Management
- Call Center
- Performance Management
- Crm
- Analysis
- Ivr
- Business Intelligence
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