Rob Woellhaf

Principal Consultant @Quinte Financial Technologies

Highland, UT, US

Fraud Risk Assessment & Mitigation Strategies• Effective Go-to-Market strategies to mitigate fraud losses & empower organizational success in-New Account Onboarding & Identity Verification in all channels -Loan Origination & Identity Verification in all channels -Online & Mobile Session Monitoring & Remediation -Digital & “Traditional” Products & Services -Deploying effective Defense-in-Depth strategies that both mitigate fraud risk and facilitate operational objectives -Effective Best Practices for: o Customer/Member verification and interactions via Call Center o In-Branch verification and interactions o Scenario-based rules orchestration o Alert dispositioning to manage volumes, fraud capture, and false-positives o ITIN Lending and Account OriginationTechnology Consultations• Recommendations for fraud detection & prevention solutions• Evaluation of existing tools for efficiency and effectiveness• Configuration strategies for both scenario-based rules and machine learning• Integration strategies to maximize ROI on technology investments• Effective SLAs for managing fraud risk, controls & strategies through third-partiesFraud Investigations & Recovery Consulting• Effective collaboration with internal and external partners• Results-focused investigations• Best practices for investigation documentation and reporting• Deploying recovery practices in the investigative process• Consulting on specific investigative plansFraud Operations Alignment & Collaboration• Aligning Fraud Operations with organizational mission, vision, core values, and risk appetite• Best practices to empower the organization to achieve critical measures and mitigate fraud lossesFraud Reporting & Analytics• Quantifying fraud losses in ways that scale with organizational growth• Guidance for establishing KPIs• Guidance on establishing effective dashboards & reporting to transparently communicate losses to peersFraud Training & Awareness Education

University of Phoenix

Associate's degree, Criminal Justice/Police Science

Westminster University

Mastering Leadership Certificate