Stewart Setter
Director, Support as a Service @Servicedesk B2b Ltd
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WORK HISTORY
Director, Support as a Service @Servicedesk B2b Ltd
Providing Support as a Service to other businesses.Our Services - BUSINESS SERVICES Protecting privacy, digital mail service and day to day admin support- FLEETSURE Managing insurance, PCN\'s, residual value, depreciation and churn- AGRI Managing day to day administrational tasks- 3PL Managing small fast-moving consumer productsServiceDesk B2B provides clients with Support as a Service. Whatever the requirements, ServiceDesk B2B will tailor the support to meet the client’s needs.With our support, we aim to manage the time-consuming tasks and enable the client to focus on driving the business forward without the inconvenience of employing additional staff, temps or contractors.With a monthly subscription rather than hourly rates, we feel this gives the client more flexibility to issue workloads without the need to obtain quotes per task or check budgets. Working virtually means we can work as efficiently as possible, maximising our efforts to ensure the client’s needs are met on time.Business areas we currently supporting : Prestige Vehicle Hire Travel Insurance Prestigious Property Maintenance Telecoms Agricultural Some of our activities:Day to Day : Sales and Purchasing Processing Customer Billing and Accounts Receivable Supplier Payment Run preparation Backlog and Data Entry : Customer Billing Market Competition Data Research Market TrendsMore specialised: Business Analysis System Upgrade Support and Data Migration Market Price Comparison and Data Mining Excel and Google Sheets Health Check Data and Data Analytics Training Online IT and Presence : Web Development and Domain Support Email Address E-Shop and Store
EDUCATION
Stonebridge Associated Colleges
Diploma in Farm Management Level 3, Farm Management
Thurrock College
AAT, Accounting and Finance
Udemy Alumni
JSON
Udemy Alumni
JavaScript
SKILLS
ABOUT STEWART SETTER
This is what AI says about me ( thank you Grok.com )-)Seasoned business professional with a versatile background spanning business administration, finance & accounting, process optimisation, and web development. Over the years I’ve delivered value across diverse and demanding industries including construction, pharmaceuticals, oil services, telecommunications, and the London Market insurance sector.My strength lies in bridging the gap between operations, finance, and technology. Whether streamlining accounts payable/receivable processes, redesigning workflows to drive efficiency, implementing robust financial controls, or building internal tools and client-facing web solutions, I focus on practical, results-oriented improvements that reduce costs, mitigate risk, and enhance user experience.Key highlights:Designed and automated financial and operational processes that consistently cut month-end close times and improved data accuracy in high-volume environments.Led business process re-engineering initiatives in regulated sectors (pharma, insurance, energy), ensuring compliance while boosting productivity.Hands-on web development experience creating internal dashboards, client portals, and workflow toolsBroad commercial awareness gained from working with global players in construction, oil & gas services, telecoms, and specialty insurance (Lloyd’s/London Market), giving me a strong grasp of sector-specific challenges and terminology.I thrive in environments that demand both analytical rigor and creative problem-solving. Passionate about leveraging technology and lean principles to make businesses run smarter, not harder.Currently open to new opportunities where I can combine my cross-functional expertise in business administration, finance operations, process transformation, and full-stack/web development to drive measurable impact.Let’s connect if you’re looking for someone who speaks fluent “business” and “tech” and delivers tangible results.
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