Steve Mercer

Director, Business & Revenue Intelligence @TrustYou

Lancaster, GB
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Jan 2026 — Present

Director, Business & Revenue Intelligence @TrustYou

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Lancaster, GB

EDUCATION

1998 — 2003

Counthill Secondary School

GCSE

2005 — 2006

Lancaster University

BA Hon, Geography (Human & Physical)

2003 — 2005

Oldham Sixth Form College

A-Level

SKILLS

Process ImprovementMicrosoft OfficeAccessLeadershipPowerpointMicrosoft ExcelAdaptiveAttention to DetailCustomer ServiceRevenue AnalysisRevenue ManagementOutlookStaff DevelopmentInventory ManagementCoachingTrainingDelegationAdministrationProcess OptimizationReliabilityProcedure DevelopmentProblem SolvingIndependentOrganizingTeam ManagementVisual BasicHotelsTelephone SkillsPresentationsExcel

ABOUT STEVE MERCER

Competent, reliable and hard-working individual with a proven track record within Revenue Management. Possesses exceptional innovation and problem solving skills. Has a thirst for knowledge and able to work independently or lead a team to success. Hands on knowledge of process improvement and procedure documentation. Winner of the Diamond Resorts International Chairman\'s Award for Operational & Efficiency Improvement, within the global inventory & yield department (2014). Award collected at the Four Seasons resort in Maui.

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Steve Mercer — Director, Business & Revenue Intelligence at TrustYou in Lancaster, GB | Unifers