Stevie Singh
Customer Support Representative @Turboion Ab
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WORK HISTORY
Customer Support Representative @Turboion Ab
Courteously answer all customer service inquiries via telephone, email, and live chat, resulting in client satisfaction -Provide professional Help Desk and customer support to at least 50 clients per day, resolving technical inquiries at the first point of contact -Effectively resolve ordering issues via email and live chat, reducing complaints -Accurately invoice customers for their orders without any errors or discrepancies -Recruit employees for specific jobs, ensuring a strong match of employee skills with the employer’s expectations, resulting in employee retention for at least four months -Update the company’s website and Google Business page daily, ensuring accuracy -Create and conduct questionnaires, surveys, and interviews for prospective employees, resulting in the manager’s approval upon the first submission -Conduct online market research to meet the needs and interests of customers better, increasing sales by over 20%-Process and enter data accurately without any errors or discrepancies
EDUCATION
Penn Foster
Bachelor's degree, Veterinary/Animal Health Technology/Technician and Veterinary Assistant, 3.8
International Career School Canada
Dog Obedience Instructor and Trainer, Animal Training
Algonquin College of Applied Arts and Technology
Associate's degree, Business Administration and Management, General, 3.0
Google pour les pros
Certification, Digital Marketing, A
Liberty Wings
Certificate, Animal Training
ABOUT STEVIE SINGH
I am a customer-focused individual with expertise in information technology support provision, customer service, social media management, and veterinary services. My proven experience includes professionally resolving complex client inquiries on various computer networks, initiating and managing social media accounts for almost all organizations I have worked with, and provision of exceptional care to various species, from household pets to zoo animals. I am genuinely passionate about combining my expertise and experience in social media management, information systems, and veterinary services to assist vulnerable clients, both humans and animals. My experience across these three different sectors also demonstrates my strong willingness and ability to quickly acquire new skills. Please feel free to connect with me either here or through email. Thank you and I look forward to connecting.
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