Stevie Nicole Stoklings
Customer Support Manager @Continuous
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WORK HISTORY
Customer Support Manager @Continuous
EDUCATION
Western Governors University
Bachelor of Science - BS, Network Operations and Security
Texas State Technical College
Associate's degree, Computer Science
ABOUT STEVIE NICOLE STOKLINGS
As the Manager of Technical Support Engineers at Kasasa, I lead a team of skilled and dedicated professionals who provide high-quality technical support for Kasasa’s checking and savings products. I have over four years of experience at Kasasa, where I started as a Technical Support Engineer II and quickly advanced to a Technical Support Engineer and then to my current position. I am proficient in SaaS development and technical support and I am passionate about delivering excellent client service and ensuring the optimal performance and security of our SaaS products. I collaborate with other teams and departments to identify and resolve issues, improve processes, and enhance customer satisfaction. I enjoy working at Kasasa, a company that empowers community banks and credit unions to compete and win in the financial industry. I share Kasasa\'s mission of creating innovative products and services that help our clients grow and thrive. I am always eager to learn new skills, explore new technologies, and take on new challenges.
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