Steve Wilfong
- Role
- Tech Central Client Operations Manager at Vanguard
- Location
- Ardmore, PA, US
- LinkedIn followers
- 500 followers
About Steve Wilfong
There is always a way, if the desire be coupled with courage- Conan of Cimmeria
Experience
Tech Central Client Operations Manager
Jan 2021 — Present
Leading a staff of 60 responsible for on-site tech support across North American operations. Providing world class Executive and event support, videoconferencing services support, endpoint and application support, remote and on-site network support via multiple channels (walk-up kiosk, field, remote). Led return to office technology readiness efforts. Accountable for service of all end user technology across 6 North American sites. Extensive leader of leader experience.
Education
Saint Joseph's University
MBA, Management, Finance
2007 — 2009
Penn State University
Bachelor's degree, Mass Communication/Media Studies
1997 — 2001
Skills
- Social Media
- Strategic Communications
- Adobe Captivate
- Social Media Marketing
- Persuasive Presentations
- Advanced Powerpoint
- Organizational Needs Analysis
- Adobe Presenter
- Strategic Planning
- Powerpoint
- Investments
- Marketing
- Project Management
- Public Speaking
- Multimedia
- Marketing Strategy
- Relationship Management
- Sharepoint
- Adobe Premiere
- Microsoft Excel
- Leadership
- Change Management
- Executive Consultation
- Management
- Marketing Communications
- Motivational Speaking
- Captivate
- Large Scale Change Management
- Internal Communications
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