Steve Trepp
Senior Program Manager at Microsoft
- Role
- Senior Program Manager at Microsoft
- Location
- Redmond, WA, US
- LinkedIn followers
- 500 followers
About Steve Trepp
Senior Technical Program Manager working at the intersection of Knowledge Management, Copilot, and AI‑driven support experiences. Passionate about simplifying the Customer/Support Agent/Engineer experience, automating customer support leveraging AI, turning signal into actionable knowledge and improving customer and agent experiences at scale.
Experience
Senior Program Manager
Jan 2020 — Present
Education
Western Washington University
Bachelor's degree, Business Administration and Management, General
1991 — 1996
Western Washington University
Bachelor of Arts (BA), Business Administration and Management, General
1991 — 2006
Skills
- Mobile Devices
- Team Leadership
- Software Development
- Data Center
- Business Intelligence
- Salesforce.com
- Virtualization
- Software Project Management
- System Deployment
- Crm
- Itil
- Microsoft Crm
- Strategic Partnerships
- Agile Methodologies
- Service Delivery
- Release Management
- Business Analysis
- Program Management
- IT Operations
- Microsoft Exchange
- Disaster Recovery
- Hyper-V
- Channel
- Sharepoint
- Enterprise Software
- Enterprise Architecture
- Vendor Management
- Process Improvement
- IT Management
- IT Strategy
- Go-to-Market Strategy
- Microsoft Online Services
- Partner Management
- Agile Project Management
- Product Management
- Project Management
- Microsoft Sql Server
- Cross-Functional Team Leadership
- Professional Services
- Office 365
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