Steve Mann
Director of Engineering, Security Products
- Role
- Director of Engineering, Security Products at Fastly
- Location
- Eugene, OR, US
- LinkedIn followers
- 500 followers
About Steve Mann
I am a leader focused on delivering continuous improvement in solutions and leading modernization of cloud infrastructure. I\'m experienced in the challenges of hybrid cloud environments involving multiple cloud providers and physical data centers, migrating to container based solutions and delivering highly available scalable solutions via public cloud. My background in security helps me to ensure we deliver solutions with security and compliance in mind. I am experienced in navigating audits, PCI, WebTrust, GovCloud, etc. My history of working in both engineering and customer success give me a unique view of how to deliver the most value for customers to improve customer retention and loyalty which in turn drives revenue growth for the company. Using my project and change management expertise, I translate large scale objectives into actionable plans that achieve results. I excel at working with people from different backgrounds and cultures, and understanding the needs and objectives of customers. I build trust and loyalty through honesty and putting my trust in the people on my team.Key Skills: Strategic Planning, Change Leadership, Project Management, Coaching & Mentoring, Budget Planning, Process Improvement
Experience
Director of Engineering, Security Products
May 2025 — Present
Education
University of Puget Sound
Computer Programming
1994 — 1995
Bushnell University
Bachelor of Arts - BA, Multi-/Interdisciplinary Studies, General
1996 — 1999
Skills
- Disaster Recovery
- Leadership
- Account Management
- Change Management
- Network Security
- Team Leadership
- Saas
- Security
- Enterprise Software
- Information Security
- Solution Selling
- Pre-Sales
- Customer Relationship Management (Crm)
- Customer Retention
- Data Center
- Customer Service
- Technical Support
- Software as a Service (Saas)
- Customer Success
- Management
- Team Building
- Troubleshooting
- Customer Satisfaction
- Transition Management
- Storage
- Cross-Functional Team Leadership
- Team Management
- Project Management
- Technical Leadership
- Cloud Computing
- Virtualization
- Networking
- Vmware
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