Stephen Steel
Director of Project Services and Customer Support @Civica
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WORK HISTORY
Director of Project Services and Customer Support @Civica
GB
Improved team efficiencies and performance driving an annual income target circa £40m • Increased chargeable utilisation 16% in first 3 months using analysis of team activity and training • Ensuring timely delivery of 100 + projects through resource planning, management and Delivery Assurance Responsible for: Leading and managing effective operations of 5 IT project departments of 50 people, delivering People and Workforce Management software solutions to public and private sector organisations including HR, Payroll, Occupational Health, Recruitment and Learning systems. Building close relationships with sales teams to plan project resources. Project budget review and approval, development of relationships with internal/external stakeholders. Continual review and improvement of project management systems with group PMO. Support and development of team members to maximise results and realise potential.
EDUCATION
University of Lincoln
Bachelor's degree, Applied Social Sciences
ABOUT STEPHEN STEEL
I am an experienced leader specialising in Operations and Supply Chain/Partnerships. My track record of resolving performance issues and building teams has led to Project Management opportunities within business, an area I am passionate about. Skillset: Project Management/Governance | Continual Improvement | Senior Leadership | Supply Chain and Partnerships | Contract Management and Implementation | Building collaborative Stakeholder relationships | Apprenticeship delivery | People Development | Performance Improvement and Management | Developing/Building teams | Culture and Culture Change | Effective Communicator/Negotiator | Solutions focused | Delivering to tight timescales | Budget Management | MS Project | Smartsheets Education: Prince2 Practitioner |CMI Level 5 Diploma in Management |IOSH Managing Safely | BA Hons Applied Social Science 2:1 Open to permanent and contracted roles both employed and on a consultancy basis. Please contact me on 07•••••••47 or email s••••••••@sky.com to discuss potential opportunities or just for an informal chat.
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