Steve Schwartzman

About Steve Schwartzman

Experienced Instructional Designer with a demonstrated history of working in the AdTech sales, Telecommunications and Higher Education. Founding a career path in Learning and Development.

Experience

1. Instructional Designer Sales Enablement

   NiCE

   May 2022 — Present · Salt Lake City, UT, US

   Works closely with SMEs, Department Stakeholders, Product Managers and other groups to design and develop a variety of effective and engaging training courses for NICE CXone employees, partners, and customers. Creates pro-active and responsive training solutions to meet support and service needs while seizing opportunities for continuous improvement in individual, team, and organizational performance— Works with stakeholders to understand needs and determine requirements— Supports team in development of project plans and prototypes— Scopes projects accurately and submits accurate information for project tracking in a timely manner— Develops SCORM-compliant e-learning courses using, Storyline, Camtasia, and other development tools— Develops and provides online training for product and sales training, staff development programs, using knowledge of the effectiveness of methods such as ADDIE, distance and e-learning, demonstrations, on-the-job training, meetings, conferences, and workshops— Familiarity with Highspot, Cornerstone On Demand and other Sales Enablement Platforms— Develops and provides facilitated trainings for the Sales Team— Designs and performs needs assessments and training evaluations— Develops and organizes training manuals, multimedia visual aids, and other educational materials— Manages content within the company’s LMS— Continues to update and revise course content and teaching methodology in order to maintain currency and relevance— Maintains familiarity with current texts, materials, teaching aids and techniques relative to courses within the discipline and recommend their adoption when appropriate— Actively seeking ways to improve online content.

Education

• Utah State University

  Bachelors of Science, Communication and Media Studies

  2007 — 2014

Skills

• Social Media
• Social Media Marketing
• Microsoft Excel
• Powerpoint
• Event Planning
• Microsoft Office
• Microsoft Word
• Html
• Graphic Design
• Indesign
• Customer Service
• Teamwork
• Advertising
• Research
• Public Speaking
• Marketing Communications
• Facebook
• Marketing