Steve Ruiz

About Steve Ruiz

I am a global physical security and resilience leader with 25+ years of experience protecting people, executives, and operations across high-risk domestic and international environments. I specialize in global security operations, crisis management, event security, travel risk, emergency response, and operational resilience, with a proven record of building high-performing teams and safeguarding organizations during periods of rapid growth and constant change.As Senior Manager of Physical Security Operations for Salesforce, I oversee security for Salesforce HQ in San Francisco, AMER West, and Latin America—leading crisis response, global travel-safety programs, threat assessments, regional site security, and event-security planning. I collaborate closely with Legal, HR, REWS, Investigations, SecTech, Communications, and regional/global partners to ensure continuity of operations and a proactive, intelligence-driven security posture.Previously, I served as Global Security Manager at Juul Labs, where I ran global corporate security, investigations, executive protection (including CEO & Board), travel risk, and incident response programs for a distributed international workforce.Before transitioning to corporate security, I spent more than 15 years in law enforcement and SWAT operations, where I developed advanced expertise in leadership under pressure, tactical planning, emergency response, risk assessments, and critical incident management.Strengths:• Crisis leadership & resilience programs• Global security operations (HQ + international)• Travel risk & executive travel safety• Large-scale event security (North America & LATAM)• Emergency response & incident command• Executive protection & investigations• Cross-functional leadership (Legal, HR, REWS, SecTech, Comms)• CPP-certified security professional (ASIS International)I am passionate about protecting people, enabling business operations, and building secure environments where employees can innovate, collaborate, and thrive.

Experience

1. Senior Manager Physical Security Operations, Salesforce Hq & Latam

   Salesforce

   Mar 2022 — Present · San Francisco, CA, US

   Provide senior operational oversight of Salesforce’s HQ campus and tower in San Francisco, Western U.S. offices, British Columbia, and Latin America. Lead all physical security operations, crisis management activities, travel safety programs, investigations, and event-security planning across a large and complex corporate ecosystem.Key Achievements & Responsibilities • Lead end-to-end physical security operations for Salesforce HQ and multiple global regions, ensuring safety, continuity, and compliance across a large, distributed corporate footprint. • Manage crisis response, threat assessments, and high-urgency incidents impacting employees, executive leadership, facilities, and business operations. • Oversee event security planning and execution for major internal and global customer events across North America and LATAM. • Direct travel safety and travel risk management for regional and LATAM operations, ensuring employee safety in dynamic or high-risk environments. • Collaborate cross-functionally with Legal, HR, REWS, SecTech, Events, Investigations, People, and global security teams to enhance readiness and operational resilience. • Supervise guard force programs, vendor performance, training, post orders, and physical security tech implementation. • Support workplace violence prevention, emergency preparedness, and life-safety programs across global regions.

Education

• Union Institute & University

  Bachelor of Science (B.S.), Criminal Justice Management

  2010 — 2011