Steve Ricken
UX Research Leader | Qualitative Researcher | Mentor | Dog Dad | Led end-to-end research on $1 billion customer-facing portal
- Role
- Ux Researcher (Contract) at Meta
- Location
- Concord, CA, US
- LinkedIn followers
- 500 followers
About Steve Ricken
Accomplished UX Research Leader with a Ph.D. and extensive experience overseeing projects that deliver timely, impactful insights. Builder of high-performing research organizations, committed to democratic leadership that uplifts and empowers team members. Strategic partner with stakeholders to evangelize research and align roadmaps with business goals.Interested in both UX Researcher or UX Research Manager roles.Avid reader | Tattoo Collector | Dog dad | Halloween fan | Life-long learner
Experience
Ux Researcher (Contract)
Sep 2025 — Present · Menlo Park, CA, US
Conducted strategic cross-platform research for the Facebook Ecosystems team- Analyzed data from multiple studies to increase new-user adoption- Conducted both qualitative and quantitative research on cross-generational social media usage- Research presented to XFN stakeholders and included in presentations to Facebook President to determine future products and strategic direction
Education
New Jersey Institute of Technology
BS, Human Computer Interaction
2003 — 2007
New Jersey Institute of Technology
Doctor of Philosophy (Ph.D.), Information Systems
2008 — 2018
Skills
- User Interface
- Qualitative Research
- Axure
- User Experience
- Data Analysis
- Interaction Design
- User Research
- Project Management
- Design Research
- Wireframes
- Mobile Applications
- Web Design
- Personas
- Iterative Design
- Transcription
- Social Media
- Usability Testing
- Survey Methodology
- Usability
- Research Design
- Protocol Analysis
- Use Cases
- Interviews
- User Experience Design
- Adobe Creative Suite
- Human Computer Interaction
- Visio
- User Interface Design
- Literature Reviews
- Actionscript
- Rapid Prototyping
- Remote User Testing
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