Steve Picard

Training Consultant @MassMutual

Torrington, CT, US
MOBILE NUMBERS
+14•••••••93

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WORK HISTORY

Feb 2014 — Present

Training Consultant @MassMutual

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Enfield, CT, US

Designed, developed, and implemented micro learning strategies to prepare individuals to become phone ready representatives. Key contributor on redesigning new hire curriculum that produces high performing employees for the organizationCollaborated with Peers and other partners to provide new opportunities to decrease errors and increase efficiency. Lead administrator performing and troubleshooting Learning Management System (LMS) functions.

EDUCATION

1987 — 1992

Southern New Hampshire University

Bachelor of Science, Accounting

SKILLS

Enterprise SoftwareSalesManagementTrainingTestingBusiness ProcessInstructional DesignFinancial ServicesProject ManagementVendor ManagementChange ManagementProcess Improvement

ABOUT STEVE PICARD

I am Learning and Development Professional dedicated to bringing organizations to the…

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